help with 2 programs dont work

[StiGGe]

spritetracer and screenget only gives me blackscreens.

How to solve?

Also screenget says it gives me 60, or 90 dumps but i only get like 3 blackscreens.

Also animget program dont work, i start nothing happens and theres no screenshot map.

Also when i choose remove background it dont work.

need help!