Model Rejected? Works fine for me?

[Pichi-Hime]

But that's the thing, I had a working .fbx in the DL and I was told it worked flawlessly, but in order to be accepted by TMR, I had to have another format in the file. But since the .DAE causes many different problems for different people, I can't use that format. The .obj loses rigging, and I'm trying to have the model with all rigging intact...